Star Group, L.P., together with its subsidiaries, provides home heating oil and propane products and services to residential and commercial customers in ...
Star Group, L.P. is a leading energy and related home services provider, operating primarily in the United States. The company specializes in the sale, delivery, and service of home heating oil and propane to residential and commercial customers, along with the installation, maintenance, and repair of heating and air conditioning ...Star Group, L.P. is a leading energy and related home services provider, operating primarily in the United States. The company specializes in the sale, delivery, and service of home heating oil and propane to residential and commercial customers, along with the installation, maintenance, and repair of heating and air conditioning equipment. As of September 30, 2025, Star Group serves approximately 406,400 full-service residential and commercial customers and 63,200 customers on a delivery-only basis, with an additional 27,700 customers for gasoline and diesel fuel. The company is the largest retail distributor of home heating oil in the United States, serving over 500,000 customers through its various brands. Star Group's business model relies on a weather-sensitive demand for heating, and it manages this through hedging strategies and diversified service offerings. Financially, the company has a market capitalization of about $422 million, with a price-to-earnings ratio of around 6.3 and a dividend yield of 5.9%. Revenue per share is approximately $58, and the company maintains a net profit margin of about 3.9%. Star Group emphasizes customer comfort and reliability, providing energy-efficient solutions and responsive service. Key executives include President and CEO Jeffrey M. Woosnam, COO Jeffrey S. Hammond, and CFO Joseph R. Cofelice. The company has a history of acquisitions to expand its customer base and geographic reach. Star Group's operations are supported by a dedicated workforce of over 3,000 employees, and it maintains a strong commitment to operational excellence and safety. The company's future outlook includes expanding services, improving customer experience, and leveraging technology to optimize distribution and energy management.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$1.8B
+1.0%
-53.3%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$63.1M
+96.7%
-131.3%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+29.6%
+11.0%
-30.1%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
+5.4%
+26.0%
-156.5%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
+3.5%
+94.7%
-167.0%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$56.0M
-44.2%
+1377.8%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
+3.1%
-44.7%
+2836.1%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
94.0%
-16.8%
-12.5%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
0.59x
-21.4%
-11.5%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
Operator: Good day. And welcome to the STAR Group fiscal 26 Third Quarter Results Conference Call. All participants will be in listen only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by 0. After today's presentation, To withdraw your question, Please note this event is being recorded. I would now like to turn the conference over to Chris Witty, Investor Relations Advisor. Please go ahead.
Chris Witty: Thank you, and good morning. With me on the call today are Jeffrey Woosnam, President and Chief Executive Officer and Rich Ambury, Chief Financial Officer. I would now like to provide a brief safe harbor statement. This conference call may include forward looking statements that represent the company's expectations and beliefs concerning future events that involve risks and uncertainties that may cause the company's actual performance to be materially different than the performance indicated or implied by such statements. All statements other than statements of historical facts included in this conference call are forward looking statements. Although the company believes that the expectations reflected in such forward looking statements are reasonable, we can give no assurance that such expectations will prove to have been correct. Important factors that could cause actual results to differ materially from the company's expectations disclosed in this conference call, the company's annual report on Form 10-K for the fiscal year ended 09/30/2025, and the company's other filings with the SEC. All subsequent written and oral forward looking statements attributable to the company are persons acting on its behalf are expressly qualified in their entirety by the cautionary statements. Unless otherwise required by law, the company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, after the date of this conference call. I would now like to turn the call over to Jeffrey Woosnam. Jeffrey?
Jeffrey Woosnam: Thanks, Chris, and good morning, everyone. Thank you for joining us to discuss our third quarter and fiscal year to date results. Our results this quarter, a non-heating period, largely reflected seasonal factors in net customer attrition, which was in line with prior year periods. While temperatures were moderately colder than last year, the volume of home heating oil and propane sold was actually lower given the more muted impact of additional degree days in the shoulder months of April and May. Operating costs were elevated in the period primarily due to higher insurance expense, which related to some adverse developments regarding certain claims. We continue to be encouraged by the ongoing improvement of our service and installation business, which delivered gross profit of $15.6 million in the quarter or $1.4 million higher than the prior year period. Our strategy of selling more value added products …
