So-Young International Inc. manages a digital platform specializing in medical aesthetics and elective healthcare services, serving customers in the People's Republic of ...
So-Young International Inc. (NASDAQ: SY) is a consumption-healthcare information and service platform centered on the medical aesthetics industry. The company is widely described as the largest and most vibrant social community in China for consumers, professionals, and service providers in medical aesthetics, and it extends beyond purely cosmetic treatments to ...So-Young International Inc. (NASDAQ: SY) is a consumption-healthcare information and service platform centered on the medical aesthetics industry. The company is widely described as the largest and most vibrant social community in China for consumers, professionals, and service providers in medical aesthetics, and it extends beyond purely cosmetic treatments to a broader set of elective healthcare areas. Headquartered in Beijing, So-Young was founded in 2013 and went public in 2019.
From a business model perspective, So-Young primarily creates value by reducing information asymmetry in elective medical services. It offers a user-facing online ecosystem where customers can explore treatment-related content, share personal experiences, and research trends. The platform also supports decision-making through ratings and reviews of treatment experiences. In addition to content and community features, So-Young facilitates reservations/booking for in-person treatments with service providers, effectively connecting online demand with offline medical care.
On the services side, So-Young’s offerings span medical aesthetics and other consumption-oriented healthcare categories, such as dermatology, dentistry (including orthodontics), ophthalmology, comprehensive physical examinations, gynecology, human papillomavirus vaccinations, and postnatal support. The company also provides B2B support to medical service providers through software and training/program-related capabilities, including Software-as-a-Service (SaaS) solutions and guidance/training for providers to improve service operations and customer acquisition.
Operationally, the platform has historically maintained a large network of participating providers. As of December 31, 2021, it reported connectivity with approximately 8,400 medical aesthetics service providers and an additional 5,000 providers offering other consumption-focused healthcare services, reflecting scale in the marketplace it orchestrates.
Financially, like many platform-based and marketplace-enabled healthcare businesses, So-Young’s performance depends on maintaining engagement (content/community), conversion to appointments (booking funnel efficiency), and the competitiveness of provider supply. The company’s reported profitability metrics in market data have shown losses on an earnings/margin basis in recent periods, which is consistent with platforms that invest in growth, technology, and marketing while scaling network effects.
Key leadership includes co-founder and CEO Xing Jin, who has served as director and chief executive officer since the company’s inception. For product direction and “wishes” typical to its ecosystem, continued emphasis would be expected on strengthening trust and quality (reviews/ratings integrity), expanding provider coverage and service categories, and improving software tools that help providers attract and serve customers more effectively—thereby increasing marketplace liquidity and long-term user and provider retention.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$1.5B
+1.0%
+17.1%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$-235.7M
+60.0%
+53.7%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+47.8%
-22.1%
+5.0%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
-17.5%
+58.9%
+35.4%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
-15.9%
+60.4%
+60.5%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$-302.0M
-242.5%
+100.0%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
-20.4%
-239.0%
+100.0%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
19.3%
+47.9%
+1.7%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
1.89x
-30.8%
-6.7%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
Operator: Ladies and gentlemen, thank you for standing by for So-Young's First Quarter 2026 Earnings Conference Call. [Operator Instructions] As a reminder, today's conference call is being recorded. I would now like to turn the meeting over to your host for today's call, Ms. Mona Qiao. Please proceed, Mona.
Mona Qiao: Thank you, operator, and thank you, everyone, for joining So-Young's First Quarter 2026 Earnings Conference Call. Joining me today on the call is Mr. Xing Jin, Founder, Chairman and CEO; and Ms. Zhang Sha, VP of Finance. Before we begin, please refer to the safe harbor statements in our earnings release, which applies today's call as we will be making forward-looking statements. Please also note that we will discuss non-GAAP measures today, which are more thoroughly explained and reconciled to the most comparable measures reported under GAAP in our earnings release on our Investor Relations website and filings with SEC. Please also note, all figures mentioned in this call are in RMB. And this time, I'd like to turn the call over to Mr. Xing Jin.
Xing Jin: [Foreign Language]
Mona Qiao: [Interpreted] Hello, everyone, and welcome to today's earnings call.
Xing Jin: [Foreign Language]
Mona Qiao: [Interpreted] entering 2026, China's medical aesthetic industry continues to evolve with demand becoming more [ retained ] and supply continue to grow. Large-scale operational capabilities and a uniform delivery framework have become the key mode for top players to achieve high-quality growth. We capitalized on this by expanding our aesthetic center business and advancing our dual engine of scale and efficiency initiative. As a result, we achieved robust performance. In Q1, total revenue reached RMB 433 million, up around 46% year-over-year. Revenue from our aesthetic center business reached RMB 282 million, up around 186% year-over-year.
Xing Jin: [Foreign Language]
Mona Qiao: [Interpreted] now let's take a closer look at our recent progress across a few core areas.
Xing Jin: [Foreign Language]
Mona Qiao: [Interpreted] The So-Young Clinic continued to lead So-Young's light medical aesthetics chain market, ranking #1 by center count treatment volume and user base. Our operational efficiency and profitability also continued to improve.
Xing Jin: [Foreign Language]
Mona Qiao: [Interpreted] In terms of center footprint, as of today, So-Young Clinic has expanded into 17 cities with 59 centers in total. That is a net add of 10 centers compared to year-end 2025. On treatment volume in Q1, verified treatment visit exceeded 148,000, up 172% year-over-year. The number of verified treatment performed was over 325,000, up 164% year-over-year. Our active user base expanded further reaching over [ 310,000 ] by March end. Within that, the number of Level 3 and above core members exceeded 63,000. Core members maintained a high quarterly repurchase rate as we further our [ LTV, ] driven by excellent user experience and [ positive ]. The proportion of new …