Otis Worldwide Corporation is a global leader specializing in the manufacturing, installation, and servicing of elevators and escalators, with significant operations in ...
Otis Worldwide Corporation, headquartered in Farmington, Connecticut, is the world's largest manufacturer and service provider of elevators, escalators, and moving walkways. Founded in 1853 by Elisha Graves Otis, the inventor of the safety elevator, the company has a rich history of innovation and reliability. Otis operates globally, with a strong ...Otis Worldwide Corporation, headquartered in Farmington, Connecticut, is the world's largest manufacturer and service provider of elevators, escalators, and moving walkways. Founded in 1853 by Elisha Graves Otis, the inventor of the safety elevator, the company has a rich history of innovation and reliability. Otis operates globally, with a strong presence in the United States, China, and numerous international markets, offering products and services in more than 200 countries and territories.
Otis's business is organized into two main divisions: New Equipment and Service. The New Equipment segment designs, manufactures, sells, and installs a diverse range of passenger and freight elevators, escalators, and moving walkways. These products cater to residential and commercial buildings as well as large-scale infrastructure projects such as airports, subway systems, and skyscrapers. The Service segment provides comprehensive maintenance, repair, and modernization services to ensure the safety, performance, and longevity of existing elevator and escalator systems. This segment is crucial for recurring revenue and customer retention, with a global network of approximately 1,400 branches and offices and around 34,000 service technicians.
Otis employs about 72,000 people, including 45,000 field professionals, all committed to delivering high-quality products and services. The company emphasizes technological advancement and digitalization, using IoT and predictive maintenance to enhance service efficiency and customer experience. Financially, Otis generates significant revenue, with a market capitalization of around $28.2 billion as of the latest data. It reported a gross profit margin of 30.2% and a net profit margin of 10.2% on a trailing twelve-month basis. The company's strong cash flow supports a dividend yield of approximately 2.3%, reflecting its commitment to returning value to shareholders.
Under the leadership of CEO Judith F. Marks, who has over 40 years of industry experience, Otis continues to drive growth through innovation, sustainability, and expanding its service portfolio. The company focuses on modernization, digital services, and green building solutions to meet evolving urban mobility needs. With a legacy spanning over 170 years, Otis remains a trusted name in vertical transportation, shaping the future of cities worldwide.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$14.4B
+1.2%
+8.2%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$1.4B
-15.9%
+25.9%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+30.3%
+1.4%
-3.0%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
+14.8%
+5.0%
-1.4%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
+9.6%
-16.9%
+16.3%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$1.4B
+0.5%
-41.3%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
+10.0%
-0.7%
-45.8%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
-162.3%
+10.0%
-6.4%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
0.85x
-14.2%
-0.6%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
Operator : Good morning. Welcome to Otis' second quarter 2026 earnings conference call. This call is being carried live on the internet and recorded for replay. Presentation materials are available for download from Otis' website at www.otis.com. I'll now turn it over to Imelda Sutu, Senior Vice President, Treasurer, and Interim Head of Investor Relations. Please go ahead.
Imelda Suit : Thank you, Krista. Welcome to Otis' second quarter 2026 earnings conference call. On the call with me today are Judy Marks, Chair, CEO, and President, and Cristina Mendez, Executive Vice President and CFO. Please note, except where otherwise noted, the company will speak to results from continuing operations, excluding restructuring insignificant non-recurring items. A reconciliation of these measures can be found in the appendix of the webcast. We also remind listeners that the presentation contains forward-looking statements which are subject to risks and uncertainties. Otis' SEC filings, including our Forms 10-K and 10-Q, provide details and important factors that could cause actual results to differ materially. I'd like to turn the call over to Judy.
Judy Marks : Thank you, Imelda. Good morning, afternoon, and evening, everyone. Thank you for joining us. We hope everyone listening is safe and well. Starting on slide three, we achieved significant top-line growth as we delivered a solid quarter with a significant step-up in organic sales growth, driven by accelerating service growth and improving trends in new equipment, along with strong cash generation. Service remains the key growth engine of the business, with 9% organic sales growth supported by 24% modernization growth, double-digit repair growth, and accelerating maintenance trends. Modernization orders were up 9% to end the quarter with a backlog up 26% at constant currency. We strongly believe that the investments we are making in capacity, quality, pricing, and commercial execution are enhancing our competitive position and yielding continued growth in our service business. In new equipment, we're encouraged by the sequential improvement in sales and the stabilization in margins. While orders were down 5% in the quarter, backlog increased 4% at constant currency and the business is showing greater stability, supported by a sales turnaround in the Americas at a robust 10% growth. We delivered another quarter of strong cash generation with adjusted free cash flow of $290 million, up 19% year-over-year. The strength of our cash flow reflects the resilience of our business model. Importantly, this allows us to continue investing in growth and strategic investments, including the acquisition of a majority stake in WeMaintain, while also returning a significant portion of free cash flow to shareholders through share repurchases and dividends. In the first half of 2026, we bought back approximately $800 million of shares and raised our dividend 5%, returning over $1.1 billion to our shareholders. These …