Goosehead Insurance, Inc. functions as the parent entity for Goosehead Financial, LLC, an enterprise dedicated to delivering personal lines insurance brokerage services ...
Goosehead Insurance, Inc. is an independent personal lines insurance agency and distribution platform headquartered in Westlake, Texas. Founded in 2003 by real estate investor Robyn Jones and her husband, Mark Jones, the company was created to change the traditional insurance-buying process by placing customer choice, product comparison, and agency service ...Goosehead Insurance, Inc. is an independent personal lines insurance agency and distribution platform headquartered in Westlake, Texas. Founded in 2003 by real estate investor Robyn Jones and her husband, Mark Jones, the company was created to change the traditional insurance-buying process by placing customer choice, product comparison, and agency service at the center of the experience. Goosehead became publicly traded on the Nasdaq Global Select Market under the symbol GSHD in April 2018.
The company operates primarily through two channels. The Corporate Channel consists of company-operated insurance offices and associated personnel. The Franchise Channel uses a network of independently owned and operated franchise locations that distribute Goosehead's products and services under the Goosehead brand. This model allows the company to expand its geographic reach without relying exclusively on company-owned offices. Historical company information described a network of more than 2,000 franchised locations, while workforce intelligence data supplied for this profile indicates approximately 1,593 total employees as of March 2026. That figure excludes or may differ from the broader population of franchise owners, agents, and affiliated personnel.
Goosehead does not generally manufacture insurance products or bear the primary underwriting risk associated with the policies it distributes. Instead, it acts as an intermediary between consumers and insurance carriers. The company compares coverage and pricing across a large panel of carriers, with its public-facing materials citing access to more than 150 carriers for home, auto, and bundled coverage and broader company materials citing more than 200 insurance partners. Revenue is primarily generated through commissions and other distribution-related income when policies are placed and serviced.
Its product portfolio includes homeowners, automobile, renters, dwelling property, flood, wind, earthquake, umbrella or excess liability, motorcycle, recreational vehicle, general liability, other property, and life insurance. The agency model is intended to reduce the time and complexity required for customers to obtain coverage, while agents provide ongoing support for policy changes, renewals, billing questions, and claims coordination. Goosehead describes its claims role as a concierge function: the carrier generally handles the claim, while Goosehead personnel help customers navigate the process.
Mark K. Miller serves as president and chief executive officer. Co-founder Mark Jones is executive chairman and previously served as CEO from the company's inception until July 2024; Robyn Jones is the other co-founder. The company's strategy emphasizes technology-enabled distribution, agent productivity, carrier breadth, franchise expansion, recurring policy relationships, and cross-selling across personal lines. Financially, supplied trailing-twelve-month data shows approximately $2.44 billion in market capitalization, an enterprise value of roughly $2.79 billion, an EBITDA margin near 28.8%, an EBIT margin near 25.6%, and a net profit margin near 8.8%. These figures indicate a relatively asset-light, commission-oriented business, although reported balance-sheet leverage and negative book value metrics should be considered when evaluating the company. Key risks include insurance-market pricing and availability, carrier concentration or underwriting changes, regulatory requirements, franchise execution, employee and agent retention, technology investment, and the valuation expectations associated with a rapidly growing brokerage platform.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$365.3M
+16.2%
+21.8%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$27.8M
-8.5%
+105.9%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+46.2%
+2.7%
-40.5%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
+20.4%
+4.8%
+100.9%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
+7.6%
-21.2%
+69.0%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$86.1M
+22.0%
-32.0%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
+23.6%
+5.0%
-44.2%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
-368.9%
-205.5%
-7.1%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
7.60x
+21.4%
-74.6%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
Operator: Good day, and thank you for standing by. Welcome to the Goosehead Insurance second quarter 2026 earnings conference call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1 on your telephone. You will then hear an automated message advising that your hand is raised. To withdraw your question, please press star 1 again. Please be advised that today's conference is being recorded. I would now like to turn the conference over to your speaker for today, Maddie Middleton, Senior Director of Investor Relations. Please go ahead.
Maddie Middleton: Thank you, and good afternoon. Before we begin our formal remarks, I need to remind everyone that part of our discussion today may include forward-looking statements which are based on expectations, estimates, and projections of management as of today. Forward-looking statements in our discussions are subject to various assumptions, risks and uncertainties that are difficult to predict and which could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These statements are not guarantees of future performance, and therefore, reliance should not be placed on them. We refer you all to our recent SEC filings for a more detailed discussion of risks and uncertainties that could impact future operating results and financial condition of Goosehead. We disclaim any intention or obligation to update or revise any forward-looking statements except to the extent required by applicable law I would also like to point out that during this call, we will discuss certain financial measures that are not prepared in accordance with GAAP. Management uses these non GAAP financial measures in planning, monitoring, and evaluating our performance. We consider these non GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. By including potential differences caused by variations in capital structure, tax position, depreciation, amortization, and certain other items that we believe are not representative of our core business For more information regarding the use of non GAAP financial including reconciliations of these measures, to the most recent comparable GAAP financial measures, we refer you to today's earnings release. In addition, this call is being webcast, and an archived version will be made available shortly after the call ends on the Investor Relations portion of the company's website at goosehead.com. Now I would like to turn the call over to our CEO, Mark Miller.
Mark K. Miller: Thanks, Maddie, and good afternoon, everyone. Thank you for joining us today for our second quarter 2026 earnings call. Before I walk through the quarter, I want to start with a little perspective. 4 years ago when I joined the management …