Eventbrite, Inc. delivers a global self-service technology platform specifically designed to empower event organizers. This comprehensive solution integrates all necessary tools for ...
Eventbrite, Inc. operates as a leading global self-service ticketing and event technology platform. Founded in 2006 by Julia Hartz, Kevin Hartz, and Renaud Visage, the company transformed the fragmented event planning industry by providing a streamlined, digital-first solution. Headquartered in San Francisco, California, the company enables millions of event creators—ranging ...Eventbrite, Inc. operates as a leading global self-service ticketing and event technology platform. Founded in 2006 by Julia Hartz, Kevin Hartz, and Renaud Visage, the company transformed the fragmented event planning industry by providing a streamlined, digital-first solution. Headquartered in San Francisco, California, the company enables millions of event creators—ranging from professional conference organizers to local workshop hosts—to manage their operations, reach new audiences, and maximize ticket revenue.
Business and Products: The core of Eventbrite's business model is its robust, cloud-based platform. It offers a suite of tools for event creation, registration, ticketing, and marketing, integrated with secure payment processing. By removing high entry barriers, the platform allows organizers to list events at no upfront cost, generating revenue primarily through service fees applied to ticket sales. The product portfolio has expanded significantly since its inception, now including advanced analytics, automated email marketing, and social media integration, which help organizers scale their events efficiently.
Financials and Market Position: Eventbrite went public on the New York Stock Exchange in September 2018. The company has navigated significant volatility, particularly during the global pandemic, which drastically impacted the live events industry. As a technology-driven firm, its financial performance is closely tied to its ability to capture processing fees from ticket transactions. Its cost structure relies heavily on research and development to maintain its competitive edge in the crowded software-as-a-service (SaaS) space, alongside investments in marketing to drive platform adoption.
Strategic Vision and Challenges: Under the leadership of CEO Julia Hartz, Eventbrite continues to focus on product-led growth and user experience. The company faces persistent competition from other event platforms and the broader landscape of social media tools that offer similar functionalities. Success for the company is defined by its ability to balance creator satisfaction (maintaining user-friendly, low-friction tools) with sustainable unit economics in a market where ticket volume is highly seasonal and sensitive to economic trends. Despite these challenges, Eventbrite maintains a strong brand identity and serves as a vital infrastructure component for the 'creator economy,' enabling the seamless connection between organizers and attendees across the globe.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$291.8M
-10.2%
+2.5%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$-10.5M
+32.5%
-228.2%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+67.6%
-3.0%
+0.3%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
-8.9%
+5.6%
-887.7%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
-3.6%
+24.8%
-225.1%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$17.6M
-49.6%
-272.8%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
+6.0%
-43.9%
-268.6%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
80.8%
-43.4%
-13.1%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
1.12x
-26.0%
+0.0%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
Operator: Good day, everyone, and welcome to the Eventbrite, Inc. Third Quarter 2025 Earnings Conference Call. [Operator Instructions] It is now my pleasure to hand the floor over to your host, Finance Manager, Paul Bach. Sir, the floor is yours.
Paul Bach: Good afternoon, and welcome to Eventbrite's Third Quarter 2025 Earnings Call. With us today are Julia Hartz, our Co-Founder and Chief Executive Officer; and Anand Gandhi, our Chief Financial Officer. As a reminder, this conference call is being recorded and will be available for replay on Eventbrite's Investor Relations website at investor.eventbrite.com. Please also refer to our Investor Relations website to find our press release announcing our financial results, which was released prior to the call. Before we get started, I would like to remind you that during today's call, we'll be making forward-looking statements regarding future events and financial performance. We caution that such statements reflect our best judgment as of today, November 6, based on the factors that are currently known to us and that actual future events or results could differ materially due to several factors, many of which are beyond our control. For a more detailed discussion of the risks and uncertainties affecting our future results, we refer you to the section titled Forward-Looking Statements in our press release and our filings with the SEC. We undertake no obligation to update any forward-looking statements made during the call to reflect events or circumstances after today or to reflect new information or the occurrence of unanticipated events, except as required by law. During this call, we'll present adjusted EBITDA and adjusted EBITDA margin, which are non-GAAP financial measures. These non-GAAP financial measures are not prepared in accordance with generally accepted accounting principles and have limitations as an analytical tool. You should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. A reconciliation to the most directly comparable GAAP financial measure is available in our investor presentation, which is available on our Investor Relations website. We encourage you to read our investor presentation, which contains important information about GAAP and non-GAAP results. And with that, I'll now turn the call over to Julia.
Julia Hartz: Thanks, Paul, and thank you all for joining today's call. In Q3, we delivered revenue in line with our outlook. Net revenue was $71.7 million, and we saw a solid sequential improvement in paid tickets, down 3% year-over-year versus down 7% last quarter. Eventbrite Ads revenue grew 38% year-over-year and paid events grew while paid creators were essentially flat, reflecting meaningful stabilization after several quarters of volatility. We also executed with discipline. The adjusted EBITDA margin was 11.7%, well above our 7% guidance as structural cost actions flowed through while we continue to …