Headquartered in Beijing, China, and founded in 2006, TI Cloud Inc. specializes in providing cloud-based customer contact solutions to enterprises throughout the ...
TI Cloud Inc. (2167.HK), headquartered in Beijing, has established itself as a pivotal player in the cloud-native infrastructure software industry since its inception in 2006. The company provides a comprehensive suite of cloud-based customer contact solutions that facilitate multi-channel engagement for enterprises across diverse sectors, including retail, insurance, education, finance, ...TI Cloud Inc. (2167.HK), headquartered in Beijing, has established itself as a pivotal player in the cloud-native infrastructure software industry since its inception in 2006. The company provides a comprehensive suite of cloud-based customer contact solutions that facilitate multi-channel engagement for enterprises across diverse sectors, including retail, insurance, education, finance, and technology. Its primary service offerings include intelligent cloud contact centers, agile remote agent solutions, and ContactBot technology—an AI-driven interface designed to automate routine customer interactions, thereby reducing labor dependency and enhancing operational efficiency.
From a business perspective, TI Cloud operates as an investment holding company that leverages its proprietary technology to migrate traditional, on-premise contact center operations to the cloud. This 'cloud-native' approach provides scalability and operational flexibility that aligns with the digital transformation needs of modern Chinese enterprises. The company's revenue model is underpinned by software licensing, bespoke customization, and ongoing service subscriptions.
Financially, the company shows a robust liquidity profile with a current ratio of approximately 3.3 and a solid net cash position, as evidenced by a net debt-to-EBITDA ratio of -3.275. Despite operating in a competitive technology landscape, TI Cloud maintains a healthy gross profit margin exceeding 50% and a net profit margin of 11.1%. With a research and development expenditure accounting for roughly 12.6% of revenue, the firm remains committed to its core 'ContactBot' innovation, which serves as a significant differentiator in the customer experience software market. The company’s capitalization strategy and focus on low-debt expansion reflect a conservative but sustainable financial trajectory. Moving forward, the company intends to deepen its integration of advanced artificial intelligence into its product ecosystem, aiming to capture a larger share of the burgeoning intelligent customer engagement market in China while managing its human capital effectively to support its roughly 500-person workforce.
YoYYoY means Year-over-Year. It compares the latest annual value with the previous annual value to show long-term trend strength.
QoQQoQ means Quarter-over-Quarter. It compares the latest quarter with the immediately previous quarter to show short-term momentum changes.
RevenueThe total money that came through the front door from selling things, before paying a single bill. Think of it as the grand total of every credit card swipe from customers. (YoY compares this year to last year's performance, while QoQ compares the current three months to the previous three).
$549.7M
+8.6%
+4.6%
Net IncomeThe absolute bottom line. If the company paid every single supplier, employee, banker, and tax collector, this is the actual money left in their pocket at the end of the day.
$60.8M
+78.9%
+19.8%
Gross MarginThe basic markup. If they sell a $100 pair of sneakers, this percentage tells you how much of that price tag is profit right after paying for the rubber and shoelaces, but before paying for things like store rent or TV commercials.
+50.4%
-2.7%
-5.6%
Operating MarginThe 'day job' efficiency score. Out of every dollar a customer spends, this shows how many cents the company keeps after making the product AND paying for all the everyday corporate overhead (like salaries, marketing, and keeping the lights on).
+9.1%
+85.6%
+27.3%
Net MarginThe final take-home percentage. When you strip away every conceivable cost, tax, and interest payment, this is the exact number of cents the company truly gets to keep from every dollar in sales.
+11.1%
+64.8%
+14.5%
Free Cash FlowThe holy grail of corporate cash. It's the spendable, physical money left over after the business pays for its daily operations AND buys the big, expensive upgrades (like new factories or servers) it needs to survive. This is the 'free' money they can use to pay dividends or buy back stock.
$62.2M
+71.7%
+390.8%
FCF MarginThe ultimate cash conversion rate. It shows how good the company is at turning regular sales directly into cold, hard, spendable cash. A high percentage means the business is an absolute cash-printing machine.
+11.3%
+58.1%
+369.3%
Debt / EquityThe financial risk gauge. It compares how much of the company's empire was built using borrowed money (loans) versus the owners' own money (shareholders). A high number means they are heavily leveraged and playing a riskier game; a low number means they are playing it safe.
1.5%
-8.3%
+78.1%
Current RatioThe 12-month survival check. It simply compares the cash they have right now (plus things they can quickly turn into cash) against the immediate bills they absolutely must pay this year. A score above 1 means they have enough in the wallet to cover the upcoming bills without panicking.
3.30x
-8.4%
+1.9%
Total AssetsThe absolute size of the company's empire. It bundles together absolutely everything of value they own—from the cash in the register and the inventory in the warehouse, to the software patents in the vault and the factories on the ground.
