ServiceNow, Inc. specializes in delivering cloud-based solutions designed to streamline and automate critical business services for organizations across the globe. Its flagship ...
The C-suite executives form a cohesive leadership team driving the company's financial strategy and innovation.
| Name | Title | Compensation | Gender | Year Born | Status |
|---|---|---|---|---|---|
| William R. McDermott | Chairman & Chief Executive Officer | USD 8,069,306 | 1962 | Active | |
| Amit K. Zavery | President, Chief Product Officer & Chief Operating Officer | USD 4,081,523 | 1972 | Active | |
| Paul Fipps | President of Global Customer Operations | USD 2,196,545 | 1973 | Active | |
| Gina Mastantuono | President & Chief Financial Officer | USD 2,166,155 | 1970 | Active | |
| Jacqueline Canney | Chief People & AI Enablement Officer | USD 1,554,880 | 1968 | Active | |
| Frederic Luddy | Founder & Director | USD 40,000 | 1955 | Active | |
| Bill Burtis | Senior VP and Chief Ethics & Compliance Officer | — | — | Active | |
| Hossein Nowbar | President, Secretary & Chief Legal Officer | — | — | Active | |
| Darren Yip | Head of Investor Relations | — | — | Active | |
| Danielle Fontaine | CAO & Corporate Controller | — | — | Active | |
| Pat Casey | Chief Technology Officer & EVice President of Dev Ops | — | — | Active |
| Filing Date | Year | Name | Position | Level | Salary | Bonus | Stock Award | Option Award | Incentive | Other | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026-04-06 | 2025 | William R. McDermott, Chairman and | Chief Chief Executive Officer | Founder / CEO | $1.52M | $0 | $43.48M | $0 | $3.52M | $3.03M | $51.55M |
| 2026-04-06 | 2025 | Amit Zavery, | President President, Chief Chief Product Officer, and Chief Chief Operating Officer | C-Level | $900.00K | $2.00M | $21.68M | $0 | $1.14M | $45.27K | $25.76M |
| 2026-04-06 | 2025 | Paul Smith, | Former Former President President of Global Customer and Field Operations | C-Level | $573.99K | $0 | $19.02M | $0 | $0 | $499.44K | $20.10M |
| 2026-04-06 | 2025 | Gina Mastantuono, | President President and Chief Chief Financial Officer | C-Level | $891.67K | $0 | $16.31M | $0 | $1.13M | $148.44K | $18.47M |
| 2026-04-06 | 2025 | Paul Fipps, | President President, Global Customer Operations | C-Level | $1.07M | $0 | $14.69M | $0 | $1.10M | $24.23K | $16.88M |
| 2026-04-06 | 2025 | Jacqueline C. Canney, | Chief Chief People and AI Enablement Officer | C-Level | $741.67K | $0 | $10.33M | $0 | $749.34K | $63.88K | $11.88M |
| 2026-04-06 | 2024 | William R. McDermott, Chairman and | Chief Chief Executive Officer | Founder / CEO | $1.35M | $0 | $31.46M | $0 | $2.68M | $2.07M | $37.56M |
| 2026-04-06 | 2024 | Amit Zavery, | President President, Chief Chief Product Officer, and Chief Chief Operating Officer | C-Level | $163.85K | $1.00M | $30.89M | $0 | $198.40K | $0 | $32.26M |
| 2025-04-04 | 2024 | Chirantan “CJ” Desai, | Former Former President President and Chief Chief Operating Officer | C-Level | $580.35K | $0 | $20.97M | $0 | $0 | $1.69M | $23.24M |
| 2026-04-06 | 2024 | Paul Smith, | Former Former President President of Global Customer and Field Operations | C-Level | $755.73K | $0 | $17.15M | $0 | $894.79K | $1.37M | $20.16M |
| 2025-04-04 | 2024 | Paul Smith , | President President of Global Customer and Field Operations | C-Level | $755.73K | $0 | $17.15M | $0 | $894.79K | $1.37M | $20.16M |
| 2026-04-06 | 2024 | Gina Mastantuono, | President President and Chief Chief Financial Officer | C-Level | $841.67K | $0 | $14.16M | $0 | $1.01M | $233.29K | $16.25M |
| 2025-04-04 | 2024 | Gina Mastantuono , | President President and Chief Chief Financial Officer | C-Level | $841.67K | $0 | $14.16M | $0 | $1.01M | $233.29K | $16.25M |
| 2026-04-06 | 2024 | Jacqueline C. Canney, | Chief Chief People and AI Enablement Officer | C-Level | $691.67K | $0 | $9.44M | $0 | $686.96K | $36.03K | $10.85M |
| 2026-04-06 | 2023 | William R. McDermott, Chairman and | Chief Chief Executive Officer | Founder / CEO | $1.32M | $0 | $32.78M | $0 | $3.15M | $351.09K | $37.61M |
| 2024-04-04 | 2023 | William R. McDermott, | Chief Chief Executive Officer | Founder / CEO | $1.32M | $0 | $32.78M | $0 | $3.15M | $351.09K | $37.61M |
| 2025-04-04 | 2023 | Chirantan “CJ” Desai, | Former Former President President and Chief Chief Operating Officer | C-Level | $941.67K | $0 | $19.67M | $0 | $1.12M | $499.77K | $22.23M |
| 2026-04-06 | 2023 | Paul Smith, | Former Former President President of Global Customer and Field Operations | C-Level | $666.12K | $0 | $15.30M | $0 | $792.64K | $1.16M | $17.92M |
| 2025-04-04 | 2023 | Paul Smith , | President President of Global Customer and Field Operations | C-Level | $666.12K | $0 | $15.30M | $0 | $792.64K | $1.16M | $17.92M |
| 2026-04-06 | 2023 | Gina Mastantuono, | President President and Chief Chief Financial Officer | C-Level | $791.67K | $0 | $12.56M | $0 | $941.59K | $107.98K | $14.41M |
| 2025-04-04 | 2023 | Gina Mastantuono , | President President and Chief Chief Financial Officer | C-Level | $791.67K | $0 | $12.56M | $0 | $941.59K | $107.98K | $14.41M |
| 2026-04-06 | 2023 | Jacqueline C. Canney, | Chief Chief People and AI Enablement Officer | C-Level | $633.33K | $0 | $7.65M | $0 | $753.63K | $25.82K | $9.06M |
| 2025-04-04 | 2022 | William R. McDermott, Chairman and | Chief Chief Executive Officer | Founder / CEO | $1.17M | $0 | $27.30M | $0 | $2.11M | $7.93M | $38.50M |
| 2024-04-04 | 2022 | William R. McDermott, | Chief Chief Executive Officer | Founder / CEO | $1.17M | $0 | $27.30M | $0 | $2.11M | $7.93M | $38.50M |
| 2025-04-04 | 2022 | Chirantan “CJ” Desai, | Former Former President President and Chief Chief Operating Officer | C-Level | $883.33K | $0 | $15.51M | $0 | $796.48K | $31.56K | $17.23M |
| 2023-04-13 | 2022 | Lara Caimi, | Chief Chief Customer Officer and GM, Impact and Services | C-Level | $535.83K | $0 | $6.21M | $6.50M | $456.59K | $33.26K | $13.73M |
| 2025-04-04 | 2022 | Paul Smith , | President President of Global Customer and Field Operations | C-Level | $930.03K | $0 | $10.34M | $0 | $473.65K | $61.13K | $11.81M |
| 2023-04-13 | 2022 | Paul Smith, | Chief Chief Commercial Officer | C-Level | $930.03K | $0 | $10.34M | $0 | $473.65K | $61.13K | $11.81M |
| 2025-04-04 | 2022 | Gina Mastantuono , | President President and Chief Chief Financial Officer | C-Level | $725.00K | $0 | $10.34M | $0 | $654.63K | $31.56K | $11.75M |
| 2023-04-13 | 2022 | Gina Mastantuono, | Chief Chief Financial Officer | C-Level | $725.00K | $0 | $10.34M | $0 | $654.63K | $31.56K | $11.75M |
| 2025-04-04 | 2022 | Jacqueline C. Canney, | Chief Chief People and AI Enablement Officer | C-Level | $550.00K | $0 | $6.21M | $0 | $496.10K | $0 | $7.25M |
| 2024-04-04 | 2021 | William R. McDermott, | Chief Chief Executive Officer | Founder / CEO | $1.00M | $0 | $22.98M | $139.24M | $2.57M | $2.50K | $165.80M |
| 2024-04-04 | 2021 | Chirantan “CJ” Desai, | President President and Chief Chief Operating Officer | C-Level | $687.50K | $0 | $14.37M | $38.44M | $921.75K | $2.50K | $54.42M |
| 2024-04-04 | 2021 | Gina Mastantuono , | Chief Chief Financial Officer | C-Level | $591.67K | $0 | $8.62M | $14.22M | $793.17K | $9.03K | $24.23M |
| 2023-04-13 | 2021 | Gina Mastantuono, | Chief Chief Financial Officer | C-Level | $591.67K | $0 | $8.62M | $14.22M | $793.17K | $9.03K | $24.23M |
| 2024-04-04 | 2021 | Jacqueline C. Canney, | Chief Chief People Officer | C-Level | $254.20K | $225.00K | $9.82M | $7.11M | $737.00K | $0 | $18.14M |
| 2022-04-22 | 2021 | Jacqueline Canney, | Chief Chief People Officer | C-Level | $254.20K | $225.00K | $9.82M | $7.11M | $737.00K | $0 | $18.14M |
| 2022-04-22 | 2021 | Russell S. Elmer, | General General Counsel | Other | $487.50K | $0 | $5.46M | $7.11M | $490.01K | $2.50K | $13.55M |
| 2023-04-13 | 2020 | William R. McDermott, | Chief Chief Executive Officer | Founder / CEO | $1.00M | $0 | $18.41M | $0 | $1.78M | $3.93M | $25.12M |
| 2023-04-13 | 2020 | Gina Mastantuono, | Chief Chief Financial Officer | C-Level | $539.78K | $0 | $15.65M | $0 | $640.90K | $438.00K | $17.27M |
| 2023-04-13 | 2020 | Chirantan “CJ” Desai, | President President and Chief Chief Operating Officer | C-Level | $620.83K | $0 | $10.93M | $0 | $742.50K | $2.00K | $12.30M |
| 2021-04-26 | 2020 | David L. Schneider, | President President, Emeritus; Former Former President President, Global Customer Operations | C-Level | $591.67K | $0 | $9.78M | $0 | $712.80K | $2.00K | $11.09M |
| 2021-04-26 | 2020 | Kevin Haverty, | Chief Chief Revenue Officer | C-Level | $520.83K | $0 | $9.15M | $0 | $623.70K | $2.00K | $10.29M |
| 2022-04-22 | 2020 | Russell S. Elmer, | General General Counsel | Other | $462.50K | $0 | $5.47M | $0 | $423.23K | $13.50K | $6.36M |
| 2022-04-22 | 2019 | William R. McDermott, | President President and Chief Chief Executive Officer | Founder / CEO | $128.85K | $0 | $19.68M | $20.13M | $190.08K | $1.55M | $41.68M |
| 2020-04-24 | 2019 | John J. Donahoe, | Former Former President President and Chief Chief Executive Officer | Founder / CEO | $900.00K | $0 | $18.25M | $0 | $0 | $1.30M | $20.45M |
| 2022-04-22 | 2019 | Chirantan “CJ” Desai, | Chief Chief Operating Officer | C-Level | $600.00K | $0 | $9.42M | $0 | $590.46K | $10.23K | $10.62M |
| 2021-04-26 | 2019 | David L. Schneider, | President President, Emeritus; Former Former President President, Global Customer Operations | C-Level | $550.00K | $0 | $9.42M | $0 | $541.26K | $3.03K | $10.52M |
| 2020-04-24 | 2019 | Michael P. Scarpelli, | Former Former Chief Chief Financial Officer | C-Level | $315.63K | $0 | $9.42M | $0 | $0 | $0 | $9.74M |
| 2020-04-24 | 2019 | Patricia Wadors, | Chief Chief Talent Officer | C-Level | $450.00K | $0 | $4.71M | $0 | $332.14K | $2.00K | $5.49M |
| 2020-04-24 | 2018 | John J. Donahoe, | Former Former President President and Chief Chief Executive Officer | Founder / CEO | $750.00K | $0 | $15.02M | $0 | $905.20K | $10.20K | $16.68M |
| 2021-04-26 | 2018 | Chirantan “CJ” Desai, | Chief Chief Product and Engineering Officer | C-Level | $500.00K | $0 | $6.44M | $0 | $482.77K | $0 | $7.42M |
| 2021-04-26 | 2018 | David L. Schneider, | President President, Emeritus; Former Former President President, Global Customer Operations | C-Level | $450.00K | $0 | $6.44M | $0 | $434.50K | $5.10K | $7.33M |
| 2020-04-24 | 2018 | Michael P. Scarpelli, | Former Former Chief Chief Financial Officer | C-Level | $450.00K | $0 | $6.44M | $0 | $434.50K | $0 | $7.32M |
| 2020-04-24 | 2018 | Patricia Wadors, | Chief Chief Talent Officer | C-Level | $375.00K | $0 | $3.86M | $0 | $271.56K | $10.20K | $4.52M |
| 2020-04-24 | 2017 | John J. Donahoe, | Former Former President President and Chief Chief Executive Officer | Founder / CEO | $525.64K | $0 | $24.15M | $16.10M | $727.91K | $8.59K | $41.52M |
| 2019-04-25 | 2017 | John Donahoe, | President President and Chief Chief Executive Officer | Founder / CEO | $525.64K | $0 | $24.15M | $16.10M | $727.91K | $8.59K | $41.52M |
| 2020-04-24 | 2017 | Chirantan “CJ” Desai, | Chief Chief Product Officer | C-Level | $450.00K | $0 | $17.49M | $4.57M | $398.48K | $0 | $22.91M |
| 2020-04-24 | 2017 | Michael P. Scarpelli, | Former Former Chief Chief Financial Officer | C-Level | $450.00K | $0 | $6.01M | $0 | $464.89K | $6.52K | $6.93M |
| 2020-04-24 | 2017 | David L. Schneider, | President President, Global Customer Operations | C-Level | $450.00K | $0 | $6.01M | $0 | $464.89K | $4.30K | $6.93M |
| 2019-04-25 | 2016 | David L. Schneider, | Chief Chief Revenue Officer | C-Level | $300.00K | $0 | $16.13M | $0 | $367.71K | $2.15K | $16.80M |
| 2019-04-25 | 2016 | Michael P. Scarpelli, | Chief Chief Financial Officer | C-Level | $350.00K | $0 | $16.13M | $0 | $306.42K | $0 | $16.79M |
Sum of disclosed compensation by year (USD million)
Top founder/C-level executives over time (USD million)