The Hackett Group® Establishes AI World Class Procurement Benchmarks
The Hackett Group has launched new AI World Class Procurement benchmarks, highlighting how AI can significantly improve procurement performance by redesigning end-to-end processes rather than just automating individual tasks. The research indicates that organizations adopting this process-led AI transformation can see substantial reductions in purchase-to-pay process costs (up to 80%) and staffing requirements (up to 81%). This shift allows procurement teams to focus on higher-value activities like supplier strategy, sourcing optimization, and commercial decision-making.

















