Agora, Inc. operates globally, with a presence in China, the U.S., and other international markets, by delivering a Real-Time Engagement Platform-as-a-Service (RTE-PaaS). ...
Agora, Inc. (NASDAQ: API) operates as a Real-Time Engagement Platform-as-a-Service (RTE-PaaS) provider, enabling software developers to add real-time communications capabilities—such as HD video calling, voice calls, interactive live streaming, and messaging/chat—into their own products without building the underlying infrastructure from scratch. The company’s technology is delivered through its Software-Defined Real-Time ...Agora, Inc. (NASDAQ: API) operates as a Real-Time Engagement Platform-as-a-Service (RTE-PaaS) provider, enabling software developers to add real-time communications capabilities—such as HD video calling, voice calls, interactive live streaming, and messaging/chat—into their own products without building the underlying infrastructure from scratch. The company’s technology is delivered through its Software-Defined Real-Time Network (SDRTN), a virtual network overlay designed to run on top of the public internet, with the intent of improving performance for latency- and bandwidth-sensitive real-time experiences.
From a product perspective, Agora’s offerings are centered on developer-friendly APIs and associated platform capabilities, plus an ecosystem of extensions. These extensions include features like interactive whiteboards, recording, analytics, and an extensions marketplace that help customers tailor real-time workflows for specific use cases and industry verticals. Agora also expands beyond pure real-time communications via low-code/no-code application development platforms, including “Flexible Classroom” (a low-code PaaS for application development) and “App Builder” (a no-code app creation platform). This combination targets both (a) engineers who want to integrate real-time functionality programmatically and (b) teams/organizations that want faster application creation with less engineering effort.
Business-wise, Agora serves a broad range of sectors—examples include social media and entertainment, gaming, education, enterprise and collaboration use cases, e-commerce, financial services, healthcare, and IoT—suggesting a multi-vertical approach where real-time engagement is a core interaction pattern. Typical “cost/BOM” considerations for customers generally shift from building and maintaining communications infrastructure (hardware, networking expertise, streaming/media operations, and scaling) toward paying for API/platform usage and selecting add-on capabilities through Agora’s services and marketplace; on Agora’s side, its cost structure is often influenced by network and compute demands, data transfer, and ongoing R&D (as indicated by the company’s recurring R&D intensity relative to revenue in the provided metrics).
Financial/valuation context from the provided TTM snapshot indicates a revenue-generating business with gross margins around the mid-60% range (grossProfitMarginTTM ~0.645) while profitability metrics show volatility/pressure (operatingProfitMarginTTM is negative; netProfitMarginTTM ~0.072). Cash flow-related ratios show that free cash flow can be negative in some periods (freeCashFlowToFirmTTM ~ -21.877 in the provided EV-to-FCF style metric), which is consistent with a company investing in scaling and platform capabilities. Valuation metrics include a price-to-sales ratio around ~2.56 (priceToSalesRatioTTM) and a relatively modest price-to-book multiple (~0.66), reflecting how the market prices both growth expectations and near-term margin/cash-flow dynamics.
Key leadership includes founder and CEO Bin (Tony) Zhao, who serves as Chief Executive Officer and Chairman and founded the company in November 2013. With roughly 543 employees (falling within the 501–1000 band), Agora’s focus is to continue broadening its developer ecosystem, expand adoption across verticals, and improve unit economics/performance while supporting a stable, global real-time delivery experience through SDRTN. A reasonable “wish list” for stakeholders would be sustained growth in recurring usage, improved operating margin through efficiency, and steadier cash-flow generation—while maintaining the developer experience that differentiates the platform.
Operator: Good day, and thank you for standing by. Welcome to the Agora Inc. Second Quarter 2026 Financial Results Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. The company's earnings results press release, earnings presentation, SEC filings, and a replay of today's call can be found on its IR website at investor.agora.io. Joining me today are Tony Zhao, Founder, Chairman and CEO; Jingbo Wang, the company's CFO. During this call, the company will make forward-looking statements about its future financial performance and other future events and trends. These statements are only predictions that we -- based on what the company believes today and actual results may differ materially. These forward-looking statements are subject to risks, uncertainties, assumptions and other factors that could affect the company's financial results and the performance of its business, and which the company discussed in detail in its filings with the SEC, including today's press release and the risk factors of other information contained in the final prospectus relating to the initial public offering. Agora Inc. remains no obligation to update any forward-looking statements the company may make on today's call. With that, let me turn the call over to Tony. Hi, Tony.
Bin Zhao: Thank you, operator, and welcome, everyone, to our earnings call. Let me begin with a review of our operating results for the quarter. I'm pleased to report another quarter of accelerating top line growth as well as our seventh consecutive quarter of GAAP profitability. Total revenues for the second quarter of 2026 reached $40.4 million, an increase of 18% year-over-year. This performance reflects both the continued strength of our core real-time engagement business and the growing contribution from our conversational AI products as more customers move from proof of concept to commercial production. Our GAAP net profit for the quarter was $2.2 million, up 50% year-over-year, which demonstrates improved operating leverage and disciplined cost management across the organization. Our most important progress this quarter occurred in call center across the globe. We are seeing strong momentum in adoption of our voice AI agent. Trained on the best sales and customer service playbooks, this agent delivered consistent high-quality performance across every conversation. They do not experience fatigue, lose focus or vary in performance based on workload or time of day. They also maintain calm and steady interactions even during challenging calls. Further, customers are now seeing substantial cost savings from deploying our voice AI agent. Indeed, we're beginning to see them match or even surpass human performance in an increasing number of tasks in achieving target business outcomes. The first example is outbound marketing and buyer interest capture. Our voice AI agents are now being used to initiate calls, qualifying leads, collect information and …